Be sure to check back for more FAQ as we will continue to add your frequently asked questions

General FAQ

You have control of 3 or 4 accounts/websites, so here is a direct link for each to change passwords.

Just make sure you log in first, and then visit these links. This is NOT where you go to RESET your password.
Reset is used when you forgot your password and cannot log in at all. If that is the case, check the MENU of the website and look for “Reset My Password” or “Lost My Password”

For your Business Website
Log in first and then go to your back end. Under “Users” choose “Profile”

Category: General FAQ

We do not have any plans right now to create surplus lists from other states because other states/county auctions do not work currently like Florida (Live auctions, Property Information Reports online, No redemption period after the auction). This makes it impossible to supply surplus records in the manner that we do for Florida.

We find that counties outside of Florida will put up a surplus list once their redemption period is over, which can be as far away as 2 years after the auction happens. There is no use obtaining these lists before the redemption period because a property owner may redeem and any surplus mentioned would not apply.

Although WE don’t provide lists for other states, there is another company that does (

We are not affiliated with them, but if you get those lists, we do offer assistance in locating the claim form and process as well as the contact info for the county. Since they give ONLY a list, we know you need more than that so we try to help you.  Also, ANY list you have can be converted to import into your copy of the surplus database that resides on the website we give you. We have a video series showing you how to convert different file types into the format that will import into the database.

This makes it so you can organize and easily work through the records instead of having hundreds of lists in different file formats laying around on your computer.

Also, we find that once our clients understand how the whole process works, they are more knowledgeable on how to work with other states/counties. Locating the surplus lists is the easiest part. It is the claim process and laws that require in depth research and that is where we can assist you.

For more information, please read our document “Other Counties

Category: General FAQ

First, not all counties put a list up on their website. In fact, most do not. Some will put a PDF list up once a year, others have a search form to search records.

However, as stated above, the information the county provides on their “lists and records” is not user-friendly to asset recovery companies. The lists they provide are meant for the previous owners to look and see if they have surplus.

There is not enough information to be helpful to asset recovery companies.

For example, the county list will provide something like:

Case#                Auction Date             Parcel ID                  Surplus Amount

2017-4515TD      08/20/2016                00012854J62A4           $25,621.55

If you were the previous owner of that property, you know that is the Parcel Number of your property and therefore, you found surplus for yourself. However, as an Asset Recovery person, the above information doesn’t help you. Using what the county gives, you will need to:

  1. Look up the Parcel ID on the Property Appraisers website and find out who the owner was at the time of the auction. So you have to look back at the sale date (8/20/2016). If you look at the Property Appraisers site, it will show you who owns it now, NOT the person who owned it at the time of the sale… so you have to go deeper and look at the sale date that matches the auction date to find the correct owner who is entitled to the surplus.
  2. Locate the Tax Deed documents pertaining to the Case # and within those documents, find the Ownership & Encumbrance Report or Title Report that the county was obligated to create at the time of the auction so all owners and lienholders could be notified. Therefore, you are able to see if there are liens or mortgages on the property that would be entitled to the surplus before the previous owner. Plus you may find additional addresses for the owner to help you locate them because they highly likely no longer live at the property that was auctioned off. (We say ‘highly likely’ because it is possible the person who purchased the tax deed at auction allowed them to continue living at the property in exchange for rent)

Performing those tasks above takes a tremendous amount of time. Therefore, after you have spent so much time on the above, you STILL have to deal with convincing the previous owner to hire you and putting in a claim with the county. Meanwhile, a whole new batch of surplus records is ready and waiting for you to begin with. It can quickly overwhelm you.

Can you begin to see why we say there is no over-saturation? There are massive amounts of auctions, records, documents and more to where it can become too much to handle and people give up trying to keep up.

And THAT is why we also created

You NEED help in keeping up with the tax deed surplus cycle. We have a team that is laser-focused on the tax deed records in Florida. We provide the great, researched records, you relax and deal with the rest.

Category: General FAQ

Sure but you are not done. They will give you a “list” of information that you can easily pull right off a county website for free but you still need much more information before you can even begin to use that record. (See Below in another FAQ).

Please take note, we are talking about Florida Only! There are different laws and statutes regarding tax deed surplus in other states and counties. There may be a list provider for another state that does not require lienholders to be paid first. We are not talking about them. Our training and surplus lists pertain to Florida.

Although Florida Surplus Recovery can seem intimidating with the statutes and liens, the state also has the most open public record laws in the country. You are able to get your hands on every document and piece of information you need concerning the property, owners and liens.

Category: General FAQ

100% no! There was a time when I personally thought of doing it. However, at the time, there was practically NO information online and trying to figure out all of the processes and systems of each and every county was mind-boggling. I began gathering the information for myself, keeping notes, making lists and charts. Microsoft Excel and Access became my best friends. As I began to see how massively spread out and ridiculous all the information and links were, I decided THIS was a way better method for me to conduct my business. As it turns out, I am quite an introvert and the ‘salesman’ part of claiming surplus was not for me. I am far better working behind the curtain.

Category: General FAQ

Download this zipped file which gives you a one-day example of records for each of the levels to show you the difference.

Category: General FAQ

Download this PDF Document which explains them all

Category: General FAQ

The Benefits and Pricing Chart is on this page

Category: General FAQ

No. We’ve never spoken with or met any of them or those affiliated with those businesses.
When we began this service, we had never heard of them. However, this has ultimately become one of our most asked questions. is owned solely by Natalie J Williams and not affiliated with ANY other ‘tax deed surplus’ business out there.

We own the following:


and a few other domain names that we are currently not using.

We get asked to compare ourselves with their service or review them but we cannot since none of us here use their services.  The only thing we can offer in comparison is that we supply our clients with daily (Lien researched) surplus lists we create from the auctions we watch live.  We also supply the property owners name and mailing address as well as the Property Information Reports from the counties.

There is no other company in the U.S. that does this currently.

We HAVE spoken with Wallace of and Nick of Overages Syndicate and think highly of both.


Category: General FAQ

The answer to this always varies. Since there are no contracts or mandatory term lengths, subscribers are free to come and go as you please.

People constantly think this business is over-saturated. The truth of the matter is that 80-90% of the people who try it will likely not stick with it. This is not a Get Rich Quick Scheme. I’m sure you have seen websites out there that scream success in the surplus recovery business. They are salesmen who “sell the dream”. There is actual hard work involved and the point of our records and training is to greatly reduce the time our clients spend on this end of the process.

It’s about the numbers. You need as many good surplus records you can get your hands on. You cannot just stick with one county. We produce surplus records from 36-38 counties and by the time you do all that needs to be done to find the good records, it’s time for the next week of auctions and you have zero time to locate clients, sign them and submit surplus claims.

The exception is our Pro Level. We do not allow over 20 clients on that level at any given time.

Category: General FAQ
  • First and most importantly, no matter how many people have access to good surplus records, the ultimate question is not “How many people have this record”… It is “How can I win this client?“. There are multiple strategies of competition: Lower percentage fees, visiting potential client in person, developing a good relationship over the phone, constant contact, services beyond surplus recovery, etc.
  • Second, with surplus records, there is a new set of records 4-5 Days a week / every week. Each surplus record is a brand new person/possible client. There is no repeat of potential clients (well, sometimes there is since a person can own more than one property that goes to a tax deed auction). Also, now with the new Florida Statute in effect, lien holders have only 120 days to put in a claim or are barred forever, therefore there is a big push to gain the lien holders as clients as well.  So it isn’t as if ALL Asset Recovery Businesses are fighting over a set amount of 100 clients and once the clients are all chosen, there are no more.
  • If you are looking at other methods of obtaining surplus records, they ALL create competition. We win by supplying the records the FASTEST way possible.

So while the short answer is ‘yes, you will have competition’, the correct answer is “if you are going to be in this business at all and have any chance of success, you HAVE TO get to the surplus records long before the county releases them and our website is the answer’.

If YOU found a county’s old surplus list laying around somewhere, you can’t think you are the only one who found it. Our method has a lot less competition that those surplus lists given a month or year after the auction.

Also, people will subscribe one month, take a break to process all those records, then re-subscribe in another month, etc. We have NO contracts or term limits. You are free to come and go as you please.

Once you receive your surplus records, there is a LOT of other work you have to still do: Locate potential client(s), gather necessary paperwork, submit claim to the county, track the claim, etc.  Therefore, having a new set of fresh records every auction day can quickly become overwhelming. With all this in mind, we believe there are plenty of surplus records and potential clients to go around.

We guarantee that our method is the fastest way of locating great surplus records.

One thing we can tell you for sure: If you cannot succeed with tax deed surplus recovery in Florida using our records, our methods… you will not succeed at all because there is no way to get records faster. Plus we give you the Property Information Reports, which is a tremendous time-saver for you. 

Category: General FAQ